“Hello,” he said, “I’m Danny.” I’d seen him as I’d walked into the store and
noticed him looking at me, but not taken too much notice. People often look at me when I’m out with my
daughter. When she was very young, it
was her copper-coloured hair that attracted people. Later, it was her behaviour that drew
attention and her insistent demands for whatever she decided she wanted, and
wasn’t allowed. Nowadays it’s because of
her size. I hate to admit it, but her
weight has gone out of control this year and I’m panicking.
But, back to Danny.
He held out his hand, and, since it is the season of Goodwill, I shook
it and smiled. “I’m the manager here,”
he continued.
“Oh,” I said,
thinking that new managers now liked to introduce themselves to their
customers, being as it was, the season of Goodwill. “Are you new here?”
“No, I’m not. And
this is my floor manager,” he continued, indicating the person standing next to
him. “We have a video of this young
person,” indicating my daughter, “stealing some body lotion from the shop.”
The blood drained from my face as I thought, Oh God, here we
go again. Danny produced his phone and
asked if I’d like to see the store video.
I agreed, as my daughter was protesting her innocence and things would
certainly continue to escalate unless we could settle this one way or
another. “I recognised her, and you,
when you came into the store. The video
is from March, this year, but, look “he pointed, “there you both are coming
into the store and there you are,” indicating to my daughter,” taking the body
lotion out of its box, putting the box back, and the bottle of lotion down your
front.”
It was undeniable. My
daughter started blustering, “I don’t remember doing that, I have no memory of
doing that.”
I felt humiliated, shocked, angry, and ultimately, surprised
that she had done this. Usually if she
wants something, she sneaks it into my shopping trolley and by the time we get
to the check-out I generally pay. No
need to shoplift. So all I could do was
to agree to pay for the item, and thank him for not trespassing both of us.
I crawled out of the supermarket on my hands and knees –
figuratively, not literally – and prayed for strength. This was only day one of a two-week Christmas
holiday…